Privacy Policy
Introduction
Welcome to Shibina Organics, your trusted source for premium beauty products. This Privacy Policy is intended to inform you about how we collect, use, and protect your personal information when you visit our website or use our services. We are dedicated to safeguarding your privacy and ensuring the security of your information. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Types of Information Collected:
- Contact Information: Your name, email address, and phone number, which you provide when creating an account, placing an order, or contacting our customer support team.
- Shipping and Billing Addresses: The addresses you provide for the delivery of purchased items and for billing purposes.
- Payment Information: Your credit card details and billing address, which are securely collected through our payment processing partners when you make a purchase.
- User Preferences and Behaviors: Information about your product preferences, browsing history, and interactions with our website, which helps us personalize your experience and enhance our offerings.
How Information is Collected:
- Directly from Users: We collect information directly from you when you create an account, make purchases, or submit forms on our website. This includes your contact details, shipping and billing addresses, and payment information.
- Automatically through Cookies and Tracking Technologies: When you visit our website, we may collect certain information automatically through cookies and similar technologies.
Purpose of Information Collection:
- Processing and Fulfilling Orders: We use your personal information, such as your contact details and shipping address, to process and fulfill your orders. This includes managing product inventory, arranging delivery, and processing payments securely.
- Providing Customer Support: We may use your personal information to respond to your inquiries, assist with product selection, and address any concerns you may have regarding your orders or our services.
- Sending Marketing Communications: With your consent, we may use your contact information to send you promotional emails, newsletters, or other marketing communications about our latest products, special offers, and events.
Data Sharing and Disclosure:
- Service Providers: We may share personal information with trusted service providers, such as payment processors and shipping companies, to facilitate order processing and delivery.
- Marketing Partners: With your explicit consent, we may share your personal information with marketing partners to send you promotional offers, updates, and other marketing communications.
User Rights:
- Right to Access, Update, or Delete Your Data: You can access, update, or delete your personal information by logging into your account or contacting us directly.
- Right to Opt Out of Certain Data Processing Activities: You have the right to opt out of receiving marketing communications from us at any time.
Data Security Measures:
- At Shibina Organics, we take the security of your personal information seriously. We have implemented various security measures to protect your data from unauthorized access, disclosure, or alteration. These measures include encryption, secure server protocols, and regular security audits to ensure the integrity and confidentiality of your information.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period may vary depending on the type of information and the applicable legal requirements. We regularly review our data retention practices to ensure that we only retain data for as long as necessary.
Policy Updates:
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The date of the last revision will be provided at the top of the policy. We will notify users of any significant changes to the policy through prominent announcements on our website or by email, if applicable.
